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Thank you for reaching out to The Monae Brand. We appreciate your interest and value your time. Here are some important details regarding our communication process:



Hours of Operation: Monday-Friday, 9:00 A.M - 6:00 P.M. EST


Our dedicated contact team is committed to providing you with a prompt response. Typically, you can expect to hear back from us within 24-72 hours. However, please note that during periods of high order volume, the response time may be slightly longer than usual.


Rest assured that we are working diligently to address all inquiries and provide the best possible assistance.


If you have any urgent matters or require immediate assistance, please don't hesitate to let us know in your email or reach out during our business hours.


We appreciate your patience and understanding as we strive to deliver exceptional customer service.

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